Responsibilities:

• To deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat)  
• Understand and deliver business strategies and improve customer services through the execution of self-service
• Accountable for meeting individual (KPIs) and team goals
• Continuously identify work process improvements and communicate to Team Leaders and (or) Manager

• ปริญญาตรี

Qualifications: 

• Bachelor’s Degree in any field 
• Efficiency in Vietnamese language
• Excellent command of spoken and written in English
• Immaculate telephone manners and communication skills.
• Excellent listening skills, critical thinker with attention to detail.
• Minimum typing speed of 35 words per minute
• Willing to work on rotating shifts
• Ability to work in both a team environment and autonomously

Budget Salary: Negotiable 

Benefit: Based on Thai Labor Law

Working day: 5 working day/week

Working time: 8hr./day

Location of work: Pathumwan, BKK.

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