• Order to Cash, the position is the primary point of contact for Retail, Commercial & Industrial (C&I) and related BU support scope under CSC.
• Manage customers’ request/ inquiry and complaint via call/ email correspondence, including coordinating with cross functions to solve issues for customers in timely manner.
• Provide 1st level support/trouble shooting resolution for customers in related to self-help system and digital platform ex., mobile application, including loyalty program etc.
• Assist in day-to-day coordination and management of loyalty program operational/ back-office activities ex., Card Operation ex., Starcard request handling etc.

• ปริญญาตรี

• At least bachelor’s degree in any fields, preferably in Business Administration
• Minimum 2 years of direct experience in customer services related to orders receive and management, handling complaints and customers’ Q&A in all areas (e.g. products, services, company information), providing sales administrative support.  Background in the oil/gas/energy, FMCG, Consumer Products, Retail, Fleet, Logistics and Transportation, Card, or financial business is a plus.
• Good communication skills in both Thai and English (speaking, listening, writing and reading) or equivalent to TOEIC test score at least 600. 
• Ability to deal with and work with non-Thais in the international environment e.g. the international meeting participation, presentation in English.
• Good interpersonal skills
• Result oriented with service mind focus
• Proficiency of computer application i.e. MS office, MS Excel (SAP is a plus)
• Ability to work in shifts, weekday and weekend (with Overtime pay where applicable as per Company guideline)
• Having experience for loyalty program support is a plus

• Based salary
• Social Security
• Health Insurance
• Annual leave 6 days/year (Able to use after pass probation 119 days)
• Sick leave 30 days/year
• Personal leave 3 days/year
• Public Holidays 

SCB Park Building (Nearly BTS Ratchayothin) 

กดสมัครผ่าน Jobshopthai

หรือส่งเรซูเม่มาที่อีเมล์ natchaya.s@adecco.com

โทร 02-121-3610 (นก)